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FAQ
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What framing materials do you use?Each of Lead Photography’s prints is framed using Created For Life on the New South Wales Central Coast. All prints are machine-mounted to a Gatorfoam backboard using a double-sided polyester carrier film. This ensures that no human hands come into contact with the print during mounting and helps to mitigate against rippling and/or the “orange-peel” effect: characteristics that become especially apparent over time after photographic prints have been hand-mounted. The matting is a four-ply 100% cotton Alpharag Artcare mat board that has never contained lignin. Lignin is found in trees and this is what over time, can cause damage to photographic prints. Most other matboards that are acid-free have had this product removed or neutralised. It is fade and bleed resistant and provides the highest quality barrier paper and dust-cover. It also contains a technology that actively protects the art-work by trapping and neutralising harmful pollutants that might otherwise lead to fading, discolouration, and damage. Each print is framed using Shinkolite A (Acrylic). This 4.5mm covering provides 98% UV protection and is highly resistant to sunlight, weather and high and low temperatures. It warms to room temperature more quickly than glass, which reduces the moisture and condensation that could otherwise build around the work. It is colourless and is the clearest material available. Unlike glass, it does not shatter or break and does not release gases with the potential to damage the work. Find out more at: createdforlife.
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Do you license your images for private or commercial use?All photographs in our online galleries are available to license for private or commercial use. Lead Photography has an extensive archive of photographs, and many are not displayed on this website. If you are looking for specific images or location shots, please contact us as we may have just what you are looking for.
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Will the colour be the same as I am seeing on the screen?Our artwork is professionally printed using high quality paper and ink. While every effort has been made to accurately represent the colours of the images on the website, variations will occur due to the display qualities of different computer monitors. The images portrayed should only be taken as a guide.
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When can I expect delivery?Please allow up to four weeks for your order to be custom-printed and delivered. We will advise you of an estimated delivery date when you place your order, and provide you with a tracking number. If you require an order urgently, please contact us directly on +61 493 046 564 to discuss options. For more information, view our Shipping Policy.
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How much does delivery cost?Standard delivery within Australia is free for all framed and unframed artwork. International shipping is free for unframed artwork. We do not ship framed artwork overseas.
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What happens if my print is damaged in transit?Our artwork is professionally packaged to ensure it arrives in pristine condition. In the unlikely event of damage in transit, we will replace it at no additional cost to you. For more information, view our Return and Exchange policy.
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Do you send framed prints overseas?At this time, we only ship unframed artwork internationally.
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